You can find our reservation cancellation procedures below. Please submit your cancellation requests in line with our terms.
You can submit your request via any of the channels below:
Approved refunds will be returned to the original payment method within 10 business days from the request date.
The above terms may vary in the following situations:
In case of any dispute, Istanbul Courts and Enforcement Offices have jurisdiction.
Need help? Message us on WhatsApp or call — we’ll get back to you as fast as possible.